Service Desk with German (13th salary)

Reed Personnel Services Czech Republic s.r.o.

Place of work
Brno, Czechia
Contract type
plný úväzok
Start date
Wage (gross)
32 000 Kč/monthsalary negotiable depending on experience + 13th salary + on call duty paid extra

Information about the position

Job description, responsibilities and duties

Are you tired of your current role and in need of a new challenge? Do you have technical (IT) background from any of your previous jobs or even outside of work?

For our client, a well-known company with long history and global presence, we are looking for a candidate to join their small 1st level technical support team which helps internal employees with issues related to their PC, email, printers, etc. You will speak to employees based abroad who will reach out to you for technical support via phone and email (tickets).

Employee perks, benefits

- Competitive base salary + bonus 10% of annual salary
- 5 weeks of vacation
- 7.5 hour workday
- Meal vouchers
- Multisport card & cafeteria system of flexible benefits
- Mobile phone with company tariff for personal use
- Company laptop based of your choice
- Pension contribution
- Language courses
- International business trips
- Training opportunities (technical, soft-skills)
- Career growth possibilities
- Friendly working environment
- Monday breakfasts
- Fruit days
- Modern and colourful workplace
- Relax area and terrace

Company on whose behalf the position is being filled

Information technology, computer programming, web portals

International company.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

German - Advanced (C1) a English - Upper intermediate (B2)

Personality requirements and skills

- Advanced German (C1) and fluent English (B2)
- Experience in a technical support role or IT/tech support skills gained outside work
- Good communication skills
- Candidate who does not need a work permit
- General knowledge of the following technologies:Knowledge of Windows 10, Citrix technologies, Active Directory, Microsoft applications (including Office and Outlook/Exchange), desktop and laptop hardware, software deployment technologies, McAfee antivirus, remote control software, network administration, TCP/IP, printers (various types) and VPN technologies


Brief description of the company

REED is a specialist provider of permanent, contract, temporary and outsourced recruitment solutions. For more information visit

Reed Specialist Recruitment is the biggest family run recruitment agency, with a database of over 16 million candidates, and global expertise in 20 specialist sectors. In Czech Republic we help matching Candidates with jobs they love since 2008. Our local expertise is in Accountancy & Finance, Business Support, Banking, Engineering, Human Resources, Multilingual Shared Services, Sales & Marketing, and Technology. Our offices are located in both Prague and Brno.

The company is a holder of a licence to offer recruitment services.

Company address

Reed Personnel Services Czech Republic s.r.o.
Starobrněnská 8
60200 Brno
ID: 3960509  Dátum zverejnenia: 1.9.2020  Spodná hranica mzdy (brutto): 32 000 Kč/month