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Payment Specialist with English (working hours 13:30-21:30)
Reed Personnel Services Czech Republic s.r.o.
Place of work
Brno, Czechia
Brno, Czechia
Contract type
full-time
full-time
Start date
Negotiable
Negotiable
Information about the position
Job description, responsibilities and duties
Are you a communicative person who would like to use English on a daily basis?
If you are able to work non standard hours Monday to Friday from 13:30 to 21:30 apply to us! No experience is needed but if you are interested in learning more about the field of Finance, you might enjoy the role more. :)
In this role you will do the following:
• Monitor payment performance of customers and escalate immediately where appropriate
• Maintain accurate and up to date all contact records and interaction with customers in CRM
• Daily review of credit hold list and follow up with customers
• Highlight all customers disputes and record in SAP immediately to ensure quick turnaround
• Daily review and follow up on all disputes on assigned customer accounts, with customers on unallocated payments
• Issue copy invoices/credit notes and account statements as required
• Monitor shared email boxes to make sure all requests are actioned and response provided
If you are able to work non standard hours Monday to Friday from 13:30 to 21:30 apply to us! No experience is needed but if you are interested in learning more about the field of Finance, you might enjoy the role more. :)
In this role you will do the following:
• Monitor payment performance of customers and escalate immediately where appropriate
• Maintain accurate and up to date all contact records and interaction with customers in CRM
• Daily review of credit hold list and follow up with customers
• Highlight all customers disputes and record in SAP immediately to ensure quick turnaround
• Daily review and follow up on all disputes on assigned customer accounts, with customers on unallocated payments
• Issue copy invoices/credit notes and account statements as required
• Monitor shared email boxes to make sure all requests are actioned and response provided
Employee perks, benefits
• 5 weeks of holidays + 3 sick days
• HO days
• Yearly bonus and regular salary reviews
• Meal vouchers, discount vouchers, Multisport card
• Internal trainings, ACCA
• Language courses, wellness programme
• Open company culture, regular fruit days
• HO days
• Yearly bonus and regular salary reviews
• Meal vouchers, discount vouchers, Multisport card
• Internal trainings, ACCA
• Language courses, wellness programme
• Open company culture, regular fruit days
Information about the selection process
Locality: Brno
Work hours: 37.5 hours/week, Monday to Friday from 13:30 to 21:30
Starting date: Immediately / negotiable
Interview process: 1 stage, video
Work hours: 37.5 hours/week, Monday to Friday from 13:30 to 21:30
Starting date: Immediately / negotiable
Interview process: 1 stage, video
Company on whose behalf the position is being filled
Other unlisted areas
International company
International company
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Language skills
English - Upper intermediate (B2)
Personality requirements and skills
• Very good verbal and written communication skills
• Fluency in English (B2/C1)
• Ability to work US hours – Monday to Friday from 13:30 to 21:30
• Knowledge of Microsoft Office (e.g. Excel)
• Fluency in English (B2/C1)
• Ability to work US hours – Monday to Friday from 13:30 to 21:30
• Knowledge of Microsoft Office (e.g. Excel)
Advertiser
Brief description of the company
REED is a specialist provider of permanent, contract, temporary and outsourced recruitment solutions. For more information visit reedglobal.cz
Reed Specialist Recruitment is the biggest family run recruitment agency, with a database of over 16 million candidates, and global expertise in 20 specialist sectors. In Czech Republic we help matching candidates with jobs they love since 2008. Our local expertise is in Accountancy & Finance, Business Support, Banking, Engineering, Human Resources, Multilingual Shared Services, Sales & Marketing, and Technology. Our offices are located in both Prague and Brno.
The company is a holder of a licence to offer recruitment services.
Reed Specialist Recruitment is the biggest family run recruitment agency, with a database of over 16 million candidates, and global expertise in 20 specialist sectors. In Czech Republic we help matching candidates with jobs they love since 2008. Our local expertise is in Accountancy & Finance, Business Support, Banking, Engineering, Human Resources, Multilingual Shared Services, Sales & Marketing, and Technology. Our offices are located in both Prague and Brno.
The company is a holder of a licence to offer recruitment services.
ID: 4146074
Dátum zverejnenia: 20.8.2021
2021-08-20
lokalita: Brno Pozícia: Back Office Specialist, Call Operator, Card Services Clerk, Claims Administrator, Customer Support Specialist Spoločnosť: Reed Personnel Services Czech Republic s.r.o.