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Operations Assistant – Client Services
Sales Fraternity
Place of work
Remote work
Remote work
Contract type
agreement-based (Temporary jobs)
agreement-based (Temporary jobs)
Wage (gross)
From 1 824,62 EUR/month
From 1 824,62 EUR/month
Information about the position
Job description, responsibilities and duties
An expanding organisation in the financial services sector in Switzerland. Our clients mission is to advise and guide their clients in all aspects of financial planning from simple tax optimization advice about the Swiss Pension System to complex international pension transfers. They have a team of
regulated, FINMA and ARIF registered advisers working with clients throughout Switzerland via their Interactive Client Portal which allows them to work remotely; supported by the Nyon-led Operations team.
They are currently looking for the right candidate to work remotely as an Operations Assistant with specific responsibility for Client Services. Although based remotely the role will involve working closely with the general operations and administration team based in their Nyon office.
Managing company email inboxes
Dealing with emails promptly and efficiently; replying and following up
Answering telephone calls and dealing with messages
Phoning clients as required to answer queries and request information
Maintaining accurate records of client queries and keeping consultants informed
Liaising with providers and partner organisations to resolve client queries
Maintaining databases and uploading consultant and client data
Printing, copying, scanning and filing documents electronically
Assisting the Nyon-based Operations team as required
Skills & Experience required:
Languages - fluent English essential, some French desirable
Minimum 5 years’ experience in a client-facing environment
Excellent communication and organisational skills
Ability to pay attention to detail and follow procedures
Motivation to learn and take on responsibility for all aspects of Client Services
IT – proficient use of Microsoft Office; Outlook, Word, Excel, Internet
regulated, FINMA and ARIF registered advisers working with clients throughout Switzerland via their Interactive Client Portal which allows them to work remotely; supported by the Nyon-led Operations team.
They are currently looking for the right candidate to work remotely as an Operations Assistant with specific responsibility for Client Services. Although based remotely the role will involve working closely with the general operations and administration team based in their Nyon office.
Managing company email inboxes
Dealing with emails promptly and efficiently; replying and following up
Answering telephone calls and dealing with messages
Phoning clients as required to answer queries and request information
Maintaining accurate records of client queries and keeping consultants informed
Liaising with providers and partner organisations to resolve client queries
Maintaining databases and uploading consultant and client data
Printing, copying, scanning and filing documents electronically
Assisting the Nyon-based Operations team as required
Skills & Experience required:
Languages - fluent English essential, some French desirable
Minimum 5 years’ experience in a client-facing environment
Excellent communication and organisational skills
Ability to pay attention to detail and follow procedures
Motivation to learn and take on responsibility for all aspects of Client Services
IT – proficient use of Microsoft Office; Outlook, Word, Excel, Internet
Employee perks, benefits
1824,62 Euro - 3649,24 Euro per month
Self-employed/sub-contractor position based remotely
Part time position initially 50%; ideally 5 half-days within Swiss office hours which are typically
Monday-Friday, 8.30am–5.30pm
Opportunity to become a full-time role as the business develops
Remuneration depending on skills and experience
We are looking for the right person for a long-term partnership – the right candidate will benefit from
extremely competitive income conditions.
Self-employed/sub-contractor position based remotely
Part time position initially 50%; ideally 5 half-days within Swiss office hours which are typically
Monday-Friday, 8.30am–5.30pm
Opportunity to become a full-time role as the business develops
Remuneration depending on skills and experience
We are looking for the right person for a long-term partnership – the right candidate will benefit from
extremely competitive income conditions.
Information about the selection process
International Recruitment Agency
Requirements for the employee
Candidates with education suit the position
Follow-up/Higher Professional Education
Language skills
English - Advanced (C1)
Other knowledge
Microsoft - Advanced
Experience in the position/sector
5
Number of years of experience
5
Personality requirements and skills
Excellent communication and organisational skills, professional with good customer relationship skills
Advertiser
Brief description of the company
International Recruitment Agency, with over 12 years recruitment experience. we have successfully placed thousands of candidates, we are professional and pride ourselves in providing the very best service.
ID: 4096018
Dátum zverejnenia: 4.6.2021
2021-06-04
lokalita: Remote work Pozícia: Administrative Worker, Official, Office Manager, Secretary Spoločnosť: Sales Fraternity
Spodná hranica mzdy (brutto): 1 824,62 EUR/month