Customer Support Representative

Select Human s.r.o.

Place of work
Klimentská 1746/52, New Town (Prague 1), 110 00 Prague, Prague
Contract type
full-time

Information about the position

Job description, responsibilities and duties

Are you ready for an exciting opportunity to join a team of young individuals? Then this is the right job for you! Apply today to join our dynamic team!

Main Responsibilities of the Role:

• Handling client inquiries via email, telephone and live chat, ensuring a high level of service.
• Using Support Channels to promote the available services we provide.
• Developing and maintaining excellent relationships with prospective and existing clients.
• Cooperating efficiently with other staff members when required.
Working as a team to reach the targeted result.

Main requirements:

Degree in a business-related field is considered a plus, but is not a must.
• Previous experience in handling client inquiries as a Support Agent wants to be a plus.
• Excellent written and oral Chinese skills.
• Multi-tasking and ability to handle pressure.
• Outstanding communication and interpersonal skills
• Excellent computer knowledge

Successful candidates will benefit from:

• Attractive remuneration package plus performance-related reward
• Intellectually stimulating work environment
• Continuous personal development

Type of employment: Full time

Location: Prague 7, Czech Republic

All applications will be treated with strict confidentiality!

Requirements for the employee

Candidates with education suit the position

Primary education
Secondary with school-leaving examination

Language skills

Chinese - Proficiency (C2) and English - Intermediate (B1)

Advertiser

Brief description of the company

selectHuman was created by successful Entrepreneurs, who found that hiring, managing and monitoring a team requires time, expertise and above all, understanding. With a solid background in Customer Support, Online Marketing, Sales and Web/UI Design, the Department Heads at selectHuman boast years of experience which definitely aid to businesses in any industry.
ID: 3308360  Dátum zverejnenia: 12.2.2018